Refund Policy

Refund Policy

Thank you for shopping at (waterplusbd.com)! We offer refund and/or exchange within the first 14 days of your purchase, if 14 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind. Your item must be unused and in the same condition that you received it.
 
Issuance of Refunds

1. The processing time of your refund depends on the type of refund and the payment method you used.

2. The refund period / process starts when waterplusbd.com has processed your refund according to your refund type.

 
Refund Types

waterplusbd.com will process your refund according to the following refund types

 

1. Refund from returns - Refund is processed once your item is returned to the warehouse and QC is completed (successful). To learn how to return an item, read our Return Policy.

2. Refunds from cancelled orders - Refund is automatically triggered once cancelation is successfully processed.

3. Refunds from failed deliveries - Refund process starts when the item has reached the seller.

 

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